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What is the difference between a Travel Agent and Travel Planner?Travel Planner: A travel planner is typically an individual or a company that specialises in creating bespoke travel itineraries and providing comprehensive trip planning services. Their primary focus is to design personalised travel experiences tailored to the specific, needs, and interests of their clients. Travel planners often have extensive destination knowledge and expertise in crafting unique travel experiences. Travel Agent: A travel agent, on the other hand, is a professional who acts as a connection between travellers and service providers, such as airlines, hotels, cruise lines, and tour operators. Their primary role is to book travel, which may include package holidays. Travel agents focus more on booking rather than the designing of the holiday. While the roles of Travel Planners and Travel Agents can overlap in some cases, Travel Planners tend to focus more on customising itineraries and creating unique experiences, while travel agents primarily handle bookings and logistics.
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Are you ATOL and ABTA protected?Yes we are, we prioritise the protection and peace of mind of our customers. We work in collaboration with trusted travel partners and therefore hold an ATOL and ABTA certificate. By doing so, we ensure that your travel is safeguarded and in compliance with the highest industry standards. We take pride in our commitment to providing you with a safe and secure travel experience through our trusted network of partners.
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What are your fees and payment terms?To provide you with an accurate quote, we invite you to have a discovery call with us to map out your specific requirements in more detail. This will allow us to understand the scope of the planning and provide a fair and personalised quote, along with our payment terms. For example quotes, please visit our 'Service Fees' page.
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How far in advance should I contact you to plan my trip?We like to call ourselves 'Travel Designers' therefore designing can take some time, we would recommend at least 3 - 6 months before your desired date to get in touch with us to assist in designing your holiday. The earlier the better as this allows for more savings and options! However, if you are planning a last minute trip we can curate to match your requirements.
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Why should I use Suavais Travel to plan my holiday?We know planning a holiday can be a time-consuming task, involving extensive research, booking arrangements, and organising logistics. With Suavais Travel, you can save valuable time as we handle all the intricate details for you. Our aim is to design in accordance with your preferences, this means that we are offering a personalised and customised holiday which is tailor-made for you. We help you save money and can help make cost-effective decisions by maximising your budget and avoiding any unnecessary expenses. Your privacy matters to us. At Suavais Travel, confidentiality is always at the heart of what we do. We never share your itinerary or details of your trip with any external parties. Rest assured that your travel plans are handled with the utmost discretion and professionalism.
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